Incident Response Technologies (IRT), a leading developer of incident management software solutions, is excited to announce a strategic alliance with ZipBridge, innovators of automated conference call bridging solutions. By adding ZipBridge’s powerful technology into the Rhodium Incident Management Suite, IRT can offer users the ability to automatically bridge pre-defined lists of decision makers onto conference calls directly from IRT’s easy-to-use incident command screen.
When a ZipBridge call is initiated, each member of the selected group receives a phone call and is placed on the conference bridge as they answer. No need to look up dial-in numbers and PIN’s, or to carry a call-down list. Participants who are on the go simply answer their phone, press 1 and are on an instant conference call. IRT worked closely with ZipBridge to fully embed the application within the Rhodium Incident Management Suite so that launching conference calls is easily accomplished directly from Rhodium Suite command and control dashboard.
“At IRT we pride ourselves in staying ahead of our customers’ needs,” said Jarret Winkelman, IRT’s Director of Sales. “None of our clients had actually asked for an outbound conference bridge, probably because they have never heard of the concept before. When we first saw the ZipBridge application we knew it would have great value to our clients in helping to facilitate communication when time and simplicity are critical. Thus far our client response has confirmed our belief that this is going to be a very popular feature!”
“We are proud to have been selected by IRT to be part of their award winning Rhodium Incident Management Suite,” said Leidy Smith, President of ZipBridge. “They have a passion for service to their customers which was obvious as they reviewed our application and worked to create a way to embed it and make it easy for their clients to access and use. We are looking forward to working with IRT and being of service to their impressive roster of clients.”
About Incident Response Technologies
Incident Response Technologies, Inc., has been providing cloud-based solutions for public safety organizations since 2005. IRT’s flagship product, the Rhodium Incident Management Suite, is currently in use throughout the United States and Canada by Police, Fire, EMS, Emergency Management, Campus Security, and other organizations. For more information on the Rhodium Incident Management Suite, visit IRT’s website at www.irtsoftware.com or call 866.260.7333.
As featured in FireRescue1.com